ORDER AHEAD FAQ
Just Download the Luv-it Frozen Custard app from your android or Apple device.
Q: Why Order Ahead?
A: Ordering ahead on the mobile app allows you to select your pick up time, Allows contactless ordering and payment method from your phone with no transfer of money and no in person contact. We believe this is the safest method for ordering during the coronavirus pandemic, Avoiding germ transfer through money or credit card transfer.
Q: How do I order ahead using Chow Now?
A: Order on the website, Make sure you "ADD" Pick Up to your order, Select Time of Pick-up
Q: Won’t Frozen Custard "Melt" from when I order online to my pick up time?
A: We will add any "hot" toppings (example: hot fudge, hot caramel…) on to your order at the time you arrive at the Pick-up Window, so it doesn’t melt, Cold Menu Items are Pre-made, Brown Bagged, Labeled with "your name" and stored in the freezer.
Q: Once I Arrive at my desired time, do I wait and stand in line at the Order Window?
A: HECK NO…INSTEAD, go directly to the PICK-UP Window. We will open the window to get your name and order ready.
Q: Why order on the Mobile App?
A: This is NOW available, Just download it directly from your android or Apple device, search Luv It.
When you ORDER AHEAD, Using the mobile app you select your desired pick up time, and at your time you SKIP THE LINE. And go directly to the pick up window, give us your name and we will hand you the order! It’s quick and simple!