ORDER AHEAD FAQ
Just Download the Luv-it Frozen Custard app from your Android or Apple device.
Q: Why Order Ahead?
A: Ordering ahead on the mobile app allows you to select your pick-up time; allows contactless ordering and payment methods from your phone with no transfer of money and no in-person contact. We believe this is the safest method for ordering during the coronavirus pandemic, Avoiding germ transfer through money or credit card transfer.
Q: How do I order ahead using Chow Now?
A: Order on the website, Make sure you "ADD" Pick Up to your order, Select Time of Pick-up
Q: Won’t Frozen Custard "Melt" from when I order online to my pick-up time?
A: We will add any "hot" toppings (example: hot fudge, hot caramel…) to your order at the time you arrive at the Pick-up Window, so it doesn’t melt. Cold Menu Items are Pre-made, Brown Bagged, Labeled with "your name," and stored in the freezer.
Q: Once I Arrive at my desired time, do I wait and stand in line at the Order Window?
A: HECK NO…INSTEAD, go directly to the PICK-UP Window. We will open the window to get your name and order ready.
Q: Why order on the Mobile App?
A: This is NOW available, Just download it directly from your Android or Apple device, search Luv It.
When you ORDER AHEAD, Using the mobile app, you select your desired pick-up time, and at your time, you SKIP THE LINE. And go directly to the pick-up window, give us your name, and we will hand you the order! It’s quick and simple!